Pemasaran modern saat ini menjadikan kepuasan pelanggan sebagai orientasi yang menjadi pilar utama dalam menjalankan bisnis untuk mewujudkan tujuan perusahaan dalam memperoleh laba. Pelanggan yang terpuaskan oleh perusahaan menjadi aset besar untuk kelangsungan hidup perusahaan sehingga perlu dilakukan pengelolaan terhadap kualitas pelayanan yang ditawarkan untuk memenuhi kepu[1]asan pelanggan.…
Walter Benjamin is widely acknowledged as amongst the greatest literary critics of this century, and The Origin of German Tragic Drama is his most sustained and original work. Indeed, Georg Lukacs—one of the most trenchant opponents of Benjamin’s aesthetics—singled out this work as one of the main sources of literary modernism in the twentieth century. The Origin of German Tragic Drama…
This handbook provides thorough introductory articles on important themes in Christian theology. Along with cross-references and select bibliographies, it is an indispensable reference source. The Handbook consists of 148 topical entries arranged alphabetically. Instead of a Table of Contents, a "Routes For Reading" page suggests related entries, and cross-referencing makes 'surfing' this volum…
This introduction to contemporary theology looks at the origin and history of each movement, their major figures, and doctrinal emphases. The author evaluates the teachings and practices of each system in light of biblical Christianity.
Manggarian culture is presently enjoying a renaissance in response to the escalating interest on the part of outsiders who visit their regency in increasing numbers every year. The Manggarian is the definitive tribute to the turbulent and dynamic history of the Manggaraian culture.